Location: Remote

 

Job Type: Full-time

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Job Description: We are seeking a highly skilled and visionary Principal AI Architect to join our team. The ideal candidate will lead the design and implementation of advanced AI solutions, driving innovation and excellence in Caju AI's product offerings.

 

Responsibilities:

• Lead the design and development of AI architectures for Caju AI's SaaS products.

• Collaborate with cross-functional teams to integrate AI solutions into existing and new products.

• Provide technical leadership and mentorship to the AI engineering team.

• Develop and maintain documentation for AI models and architectures.

• Stay up-to-date with the latest advancements in AI and machine learning technologies.

• Monitor and optimize the performance of AI models and systems.

• Participate in strategic planning and decision-making processes.

 

Requirements:

• Master's or PhD in Computer Science, AI, Machine Learning, or related field.

• 7+ years of experience in AI architecture and development.

• Strong problem-solving skills and ability to work under pressure.

• Excellent communication and interpersonal skills.

• Proficiency in [relevant technologies, software, or tools].

• Ability to work independently and as part of a team.

• Willingness to travel occasionally for on-site support.

 

Preferred Qualifications:

• Experience with SaaS products and cloud technologies.

• Publications or patents in AI or machine learning.

• Multilingual skills are a plus.

 

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Flexible work environment.

• Health insurance.

• 401K retirement plan.

 

How to Apply: Please submit your resume and cover letter to hr@caju.ai with the subject line "Principal AI Architect Application."

Location: Remote

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Job Type: Full-time

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Job Description: We are seeking a highly skilled and motivated Global Support Engineer to join our team. The ideal candidate will provide technical support and solutions to our global customer base, ensuring their success with Caju AI's SaaS products.

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Responsibilities:

• Provide technical support to customers via phone, email, and remote sessions.

• Troubleshoot and resolve technical issues related to Caju AI's SaaS products.

• Collaborate with cross-functional teams to ensure timely resolution of customer inquiries.

• Develop and maintain support documentation and training materials.

• Assist in the deployment and configuration of Caju AI's solutions.

• Monitor and report on support metrics and customer feedback.

• Participate in on-call rotation to provide 24/7 support.

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Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.

• 3+ years of experience in technical support or a similar role, preferably in a SaaS environment.

• Strong problem-solving skills and ability to work under pressure.

• Excellent communication and interpersonal skills.

• Proficiency in AI Prompt Engineering, SQL and RegEx.

• Ability to work independently and as part of a team.

• Willingness to travel occasionally for on-site support.

​

Preferred Qualifications:

• Experience with SaaS products and cloud technologies.

• Multilingual skills are a plus.

​

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Flexible work environment.

• Health insurance.

• 401K retirement plan with company match.

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How to Apply: Please submit your resume and cover letter to hr@caju.ai with the subject line "Global Support Engineer Application."