Revolutionize Customer Engagement with Generative AI for Unified Communications, Compliance, and CRM Insights
Caju AI is a Gen AI-based Customer Engagement platform designed to help regulated organizations analyze communications and customer data for actionable intelligence and business insights, while enforcing compliance, supervision, security, and privacy mandates across all communication platforms.
Mobile messaging channels like WhatsApp, WeChat, SMS, Signal, Telegram and voice communications have become crucial tools for customer-facing communications across industries. However, for regulated sectors such as banking and financial services, these apps present significant compliance and security challenges. Caju AI enables full compliance, and supervision of all mobile conversations. Eliminate the risk of off-channel communications.
Enable your employees and clients to foster digital relationships
Ensure Proactive Compliance and Governance for Mobile Communications
Securely capture, archive and retrieve all employee-client communications from all messaging channels while leveraging a generative AI approach that goes beyond lexicon-based policies to recognize events that violate policy intent, greatly increasing the precision of true event detection while minimizing false positives.
Revolutionize how employees engage with clients on their preferred communication channels, effortlessly managing interactions for proactive compliance, conversation intelligence, and CRM enrichment while generating actionable business insights. Powered by advanced Gen AI and secure cloud technology, we optimize and protect your entire customer engagement lifecycle with a focus on scalability and privacy.
Streamline the Customer Engagement Lifecycle
Explore Industry Solutions
Financial Services
Life Sciences
Enterprise
Healthcare
Leveraging the impressive capabilities of generative artificial intelligence to understand human conversations, Caju AI swiftly analyzes mobile communications and related customer records across the organization on a large scale. It provides call summaries, key metrics, next best response and other actionable customer insights that enables teams to deliver exceptional customer service, build stronger relationships, and achieve superior business outcomes.
Transform Conversation Insights into Actionable Business Intelligence
